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Empowering Citizen Developers: Keeping your Experts in Control - NOT CLE


Level: Advanced
Runtime: 60 minutes
Recorded Date: January 31, 2024
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Agenda



This program is NOT eligible for CLE credit.
For NY - Difficulty Level: Experienced attorneys only (non-transitional)

Description

Join our session to explore the world of citizen developers, where subject-matter experts drive AI's potential. Our panelists will discuss their journey to become a citizen developer and will highlight their vital role in AI's era of job disruption to include subjects such as negotiating complex contracts, and supporting sales while pursuing "better", cost effective and efficient solutions.

We’ll also consider the Gartner definition of Citizen Developer along with key metrics, early code-based scripts, the true cost of consultant-driven implementations and best practices for transforming your experts into citizen developers. Lastly, we will explore the Law Firm journey to successful automation, from vendor selection to forming diverse project teams where thoughtful content planning and contract creation result in higher production, lower costs, reduced errors and uniform, consistent styling and branding of firm documentation across all practice areas.

This session is a must-attend for those interested in AI's future, citizen developers, and real-world legal automation successes. Join us to empower your experts and maximize AI's potential.

This program was recorded as part of Law.com's Legalweek Conference on January 31st, 2024.

Provided By

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Panelists

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Karen Fraser

Director, Product & Technology Low Code Program Manager
PwC

Karen is a highly accomplished lead program manager renowned for her expertise in spearheading digital transformation initiatives. With a proven track record of delivering strategic vision and executing with excellence, Karen has played a pivotal role in driving technology adoption, citizen development, and operational delivery Centers of Excellence (COEs) at PwC. In addition to her professional achievements, Karen actively serves as a board member for a nonprofit organization and leads several of PwC's inclusion imperatives.

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Matthew Mott

Chief Solutions Officer
MRC

Matthew Mott is an experienced go-to-market strategist and business leader in the technology and data management space. As the current Chief Solutions Officer at Medical Research Consultants (MRC) in Houston, Texas, Matthew brings his expertise solving complex data management challenges to the realm of high-volume litigation. Prior to MRC, Matthew served as the Global Head of Demand Generation at Quorum Software, a software leader in the energy industry. Matthew’s experience leading product strategy and growth initiatives within multiple verticals and company growth stages guides a tech-first approach to solving business challenges for customers and internal teams alike.

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Kathleen Leighton

Practice Innovation Lawyer
Stewart McKelvey

After practicing corporate immigration for several years, Kathleen saw an opportunity to innovate within the Immigration Group at Stewart McKelvey. She works closely with the group on project management, process improvement, business development, and knowledge base development, as well as supporting clients on these endeavors as needed. Additionally, Kathleen is involved in other firm-focused innovation initiatives regarding client solutions, practice re-engineering, project management, and digital literacy.

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Charles Drayson

Lawyer, Chief Community Officer
Legito

Charles is a UK lawyer and LegalTech observer with diverse work experience at law firms including Clyde & Co. LLP, Eversheds, Anderson Legal, and at Ceridian, a global human capital management technology company, where he served as Corporate Secretary & General Counsel. He’s been using document automation for 20 years to generate contracts, mostly for the IT industry. Charles writes articles for Legito about using document automation in real-world scenarios.

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Mark Settle

President
Legito

Mark brings over 20 years of document automation and process experience, helping companies large and small across legal, banking, insurance, real estate and other industries. Mark’s technical background mixed with his implementation and client-facing experience has brought a unique blend that has helped him be effective in product, professional services and commercial roles. Mark’s previous roles include Software Engineer, Senior Software Engineer Consultant, Director of Professional Services and Chief Technology Officer.


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