Perfecting the Partnership: Optimizing the Division of Labor in eDiscovery Workstreams

As Vice President of Client Solutions & Success, Reem leverages her diverse background to work with clients to develop and deploy unified, defensible, and effective eDiscovery programs. With more than 20 years of experience covering law firms, legal technology, and eDiscovery, her most impactful work has included transforming the client journey with focus on client experience and advocacy.

At Nuix, Reem brought together people, technology, and process to maximize customer satisfaction and consistent delivery through optimizing collaboration environments. She also focused on acquisition integration and creating a single, unified global team culture.

At FTI, her strategic vision grew the business from $0 to $1M in professional services revenue focusing on new offerings to align with client needs and business objectives. She also led the creation of a client success program centered on driving maximum value and desired outcomes for clients.

Reem is passionate about creating a people-focused culture that fosters engagement and cross-functional collaboration internally with employees and simultaneously with clients. Focusing on the people and how the technology will help brings the best solutions and client experiences.

Reem holds a Bachelor of Science from Cornell University.

E.J. Bastien is Microsoft’s Director of Discovery Programs, leading the eDiscovery and Litigation Support function for its Litigation Department where he manages a multidisciplinary team of Program Managers, Engineers, Paralegals, and Records Managers. During his 18 year tenure, he has been an integral part of the small team responsible for re-envisioning Microsoft’s internal approach to eDiscovery from the ground up, architecting their processes for the identification, preservation, and collection of ESI, and shepherding it through the stages of processing, analytics, and review. He partners closely with Microsoft’s product development teams, planning and testing the platforms’ eDiscovery feature sets, and ensuring the company’s legal processes evolve in step with the technology it creates.

Robert Keeling, founder and head of Sidley’s eDiscovery and Data Analytics group, is one of the country’s preeminent authorities on eDiscovery. Keeling serves as global outside discovery counsel for some of the nation’s best known and most technology-focused corporations.

An experienced litigator and white-collar lawyer, Keeling’s practice has long included a special focus on eDiscovery. He regularly serves as coordinating discovery counsel on major litigations, government investigations, regulatory enforcement actions, and internal investigations. Keeling guides clients through every aspect of modern discovery and successfully handles some of the largest, most sophisticated, and most data-intensive matters in the country. Clients benefit from his unique blend of real-world litigation experience and cutting-edge technological skills.

For more than a decade, Keeling has remained at the forefront of technology in litigation and government investigations. Today, whether working on a matter that has millions of documents or only thousands, Keeling applies a tailored combination of data analytics and machine learning (e.g., “predictive coding”) to quickly identify key evidence, minimize client costs, and synthesize information into compelling legal arguments.

Keeling’s extensive litigation and investigations experience gives him uncommon perspective when advising clients on the practical consequences of the eDiscovery policies, procedures, and practices they adopt.

Keeling was selected as the inaugural chair of the Electronic Discovery Reference Model (EDRM) Global Advisory Council, a body of distinguished members of the judiciary, the legal profession, industry, and academia.