“We only want clean business, and if we do not get clean business, we won't take it.” That is what executives at his new company told Andreas Pohlmann, CCO, SNC-Lavalin Group, Inc. This, he says, is a perfect example of “tone from the top.”

Daniel Trujillo, SVP and International CCO, Walmart, pointed out that the word “crisis” comes from the Greek for decision, and noted that Walmart has, since its inception, has focused on making the right decision.

These were the opening remarks at the second keynote session at the sixth annual Global Ethics Summit. The topic was “Lessons from a Crisis” and the two chief compliance officers shared their experiences with crises.