Organizations are rethinking their approach on managing legal spending for electronic data discovery and document review. Initially, a litigation support and e-discovery department was mainly present within large law firms with “matter-specific” vendor outsourcing. As the industry gained momentum via technological advancements, the onus of having a robust EDD practice shifted to vendors, whose operating model was based on commodity work efforts servicing multitudes of clients.

Law firms readjusted their focus to providing legal services and advising corporate clients to engage discovery service providers for data collection, processing, hosting and review to reduce firm risks. This approach helped firms and clients access the newest advances in EDD analytics, review and forensic technologies. However, the costs of electronically stored information collection, processing and hosting—which were previously comingled with attorney fees, and at times written off—are now visible to the client. These discovery costs are validating the insourcing decisions of EDD technologies and personnel.

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