General counsel who avoid mediation are omitting a powerful instrument from their legal toolbox, according to a recently published book. “Financial Services Mediation Answer Book,” edited by mediator Layn Phillips, attorney Pierre Gentin, mediator Jill Sperber and in-house counsel Lindsay Goldstein.

Co-editor Gentin is the former head of global litigation and regulatory investigations for Swiss-based Credit Suisse bank (where he worked with Goldstein) and is now a partner in the litigation group at Cahill Gordon & Reindel in New York.

Corporate Counsel senior reporter Sue Reisinger spoke to Gentin, along with Joseph Salama, the global head of litigation and regulatory enforcement at Deutsche Bank in New York, about using mediation successfully. The conversation has been edited for clarity and length.

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