MoneyGram Case Teaches Costly Lesson in Corporate Compliance (or Lack of It)
Dallas-based MoneyGram agreed Thursday to pay $125 million to settle allegations that the money transfer company failed to fulfill nearly all the compliance requirements of a 2009 order from the Federal Trade Commission. MoneyGram also violated the terms of its 2012 deferred prosecution agreement with the U.S. Department of Justice.
November 09, 2018 at 03:31 PM
4 minute read
General counsel and their companies can take a valuable lesson from the MoneyGram International Inc. case—dragging your feet on compliance can be costly in more ways than one.
Dallas-based MoneyGram agreed Thursday to pay $125 million to settle allegations that the money transfer company failed to fulfill nearly all the compliance requirements of a 2009 order from the Federal Trade Commission. MoneyGram also violated the terms of its 2012 deferred prosecution agreement with the U.S. Department of Justice.
But in addition to paying the settlement, MoneyGram agreed to rigorous new compliance requirements from the FTC and the DOJ, and it agreed to extend its DPA for 30 more months—including continued oversight by a corporate monitor.
The DPA was supposed to expire this month, after a one-year extension in 2017.
MoneyGram chief compliance officer Andres Villareal, who joined the company in 2015 and was named CCO a year later, was not available for comment Friday.
But in a statement Alex Holmes, the company's chairman and CEO, said, “Over the past several years, we have taken significant steps to improve our compliance program and have remediated many of the issues noted in the agreements. Currently, our consumer fraud reports are at a 7-year low … We will continue to bolster our compliance program to ensure it meets the highest industry standards.”
The company said since 2012, MoneyGram has invested more than $100 million in compliance technology, agent oversight and training programs.
The compliance efforts also have hit the company's bottom line. MoneyGram reported its third quarter financial results Thursday, including a nearly $21 million loss in net income and a 15 percent drop in money transfer revenue. It specifically cited “the impact of higher compliance standards and newly implemented corridor specific controls.”
Attorney Julie Myers Wood, CEO of Guidepost Solutions, an international investigations and compliance firm, told Corporate Counsel on Friday that the new penalty of $125 million was “quite significant. Not only is there a sizable penalty involved, but the FTC has issued a modified order that greatly broadens the compliance cooperation required from MoneyGram and expands the ability of the FTC to monitor MoneyGram's behavior.”
Among other things, the FTC is requiring a comprehensive compliance report from MoneyGram every year for the next 12 years. And it must be signed by a responsible senior corporate manager.
That could be a scary job, since the U.S. Treasury Department went after Thomas Haider, MoneyGram's then-chief compliance officer in 2009. In the first suit ever filed against an individual compliance officer in finance, the government reached a settlement with Haider on civil charges that he failed to stop money laundering and consumer fraud activities.
Under the settlement, Haider agreed to pay a $250,000 civil penalty and to accept a three-year bar on acting as a compliance employee.
In the latest action against MoneyGram, DOJ modified its DPA to expand compliance and reporting requirements. In particular, it wants monthly reports on agents' misconduct and fraud complaints.
David Zinn, of Williams & Connolly, represented MoneyGram. Karen Dodge and Joannie Wei represented the FTC, and U.S. Attorney David Freed of the Middle District of Pennsylvania represented DOJ.
The FTC filing said MoneyGram hadn't “properly investigated or disciplined agents who were responsible for high volumes of fraud complaints.” In fact, in the last five-plus years, about 4 percent of MoneyGram's agents accounted for over 84 percent of all fraud complaints.
MoneyGram seldom took disciplinary action against large “chain” agents with 10 or more locations, and focused its disciplinary efforts instead on lower-volume “mom and pop” agents, the FTC said.
“The key lesson for general counsel is that deferred prosecution agreements do not equal deferred compliance,” noted Wood, the compliance attorney.
She said the government will track activities much more closely during any monitor or probation period.
“So it is important to ensure that your company always makes full efforts to abide by the requirements,” Wood said. “Anything short of that could be cause to extend—and, in some cases, expand—monitorships or other government oversight.”
|This content has been archived. It is available through our partners, LexisNexis® and Bloomberg Law.
To view this content, please continue to their sites.
Not a Lexis Subscriber?
Subscribe Now
Not a Bloomberg Law Subscriber?
Subscribe Now
NOT FOR REPRINT
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
You Might Like
View AllStep 1 for Successful Negotiators: Believe in Yourself
Jenner & Block Energy Practice Leader Joins Renewable-Power Giant Constellation as GC
Embracing Gen AI, Many Legal Departments Don't See Their Firms as Innovative
Coinbase Hit With Antitrust Suit That Seeks to Change How Crypto Exchanges Operate
3 minute readTrending Stories
- 1Mental Health Issues Don’t Get a Holiday
- 2'It's Got to Be a Wake-Up Call:' Atlanta Attorney Hopes $16M Verdict Spurs Training Changes at Hotels
- 3FTC Bans 'Junk Fees' in Live-Event Tickets and Short-Term Lodging
- 4California Legal Awards Moving to Mid-Summer Date in 2025, Adds New Categories
- 5Law Student Sues NY Attorney Grievance Officials, Seeking Materials Over Sexual Assault Claims
Who Got The Work
Michael G. Bongiorno, Andrew Scott Dulberg and Elizabeth E. Driscoll from Wilmer Cutler Pickering Hale and Dorr have stepped in to represent Symbotic Inc., an A.I.-enabled technology platform that focuses on increasing supply chain efficiency, and other defendants in a pending shareholder derivative lawsuit. The case, filed Oct. 2 in Massachusetts District Court by the Brown Law Firm on behalf of Stephen Austen, accuses certain officers and directors of misleading investors in regard to Symbotic's potential for margin growth by failing to disclose that the company was not equipped to timely deploy its systems or manage expenses through project delays. The case, assigned to U.S. District Judge Nathaniel M. Gorton, is 1:24-cv-12522, Austen v. Cohen et al.
Who Got The Work
Edmund Polubinski and Marie Killmond of Davis Polk & Wardwell have entered appearances for data platform software development company MongoDB and other defendants in a pending shareholder derivative lawsuit. The action, filed Oct. 7 in New York Southern District Court by the Brown Law Firm, accuses the company's directors and/or officers of falsely expressing confidence in the company’s restructuring of its sales incentive plan and downplaying the severity of decreases in its upfront commitments. The case is 1:24-cv-07594, Roy v. Ittycheria et al.
Who Got The Work
Amy O. Bruchs and Kurt F. Ellison of Michael Best & Friedrich have entered appearances for Epic Systems Corp. in a pending employment discrimination lawsuit. The suit was filed Sept. 7 in Wisconsin Western District Court by Levine Eisberner LLC and Siri & Glimstad on behalf of a project manager who claims that he was wrongfully terminated after applying for a religious exemption to the defendant's COVID-19 vaccine mandate. The case, assigned to U.S. Magistrate Judge Anita Marie Boor, is 3:24-cv-00630, Secker, Nathan v. Epic Systems Corporation.
Who Got The Work
David X. Sullivan, Thomas J. Finn and Gregory A. Hall from McCarter & English have entered appearances for Sunrun Installation Services in a pending civil rights lawsuit. The complaint was filed Sept. 4 in Connecticut District Court by attorney Robert M. Berke on behalf of former employee George Edward Steins, who was arrested and charged with employing an unregistered home improvement salesperson. The complaint alleges that had Sunrun informed the Connecticut Department of Consumer Protection that the plaintiff's employment had ended in 2017 and that he no longer held Sunrun's home improvement contractor license, he would not have been hit with charges, which were dismissed in May 2024. The case, assigned to U.S. District Judge Jeffrey A. Meyer, is 3:24-cv-01423, Steins v. Sunrun, Inc. et al.
Who Got The Work
Greenberg Traurig shareholder Joshua L. Raskin has entered an appearance for boohoo.com UK Ltd. in a pending patent infringement lawsuit. The suit, filed Sept. 3 in Texas Eastern District Court by Rozier Hardt McDonough on behalf of Alto Dynamics, asserts five patents related to an online shopping platform. The case, assigned to U.S. District Judge Rodney Gilstrap, is 2:24-cv-00719, Alto Dynamics, LLC v. boohoo.com UK Limited.
Featured Firms
Law Offices of Gary Martin Hays & Associates, P.C.
(470) 294-1674
Law Offices of Mark E. Salomone
(857) 444-6468
Smith & Hassler
(713) 739-1250