Legal operations professionals say the field, which aims to increase efficiency through tech and process improvement in-house, is growing, but many opportunities in the space may be outsourced long term.

After legal ops hits initial process improvement and tech adoption goals, maintenance is likely to be outsourced to keep head count and budget lower, some ops leaders said. Kevin Clem, the chief commercial officer at HBR Consulting, has already seen some departments outsource ops work.

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