Photo: Diego M. Radzinschi/ALM A Practical Guide to Social Media Crisis Management
Here are some best practices for businesses to utilize as a means to ensure positive social media sentiment (the attitude and feelings people have about your brand on social media), which can be critical for a company's survival and ability to thrive.
September 25, 2020 at 01:08 PM
7 minute read
Today, 4.57 billion people worldwide use the internet, and almost 4 billion of those internet users are active social media users. During the COVID-19 pandemic, there has been a significant increase in online activity, with data usage increasing by almost 50% during quarantine.
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