2020 has become a shorthand for crisis: a global pandemic; a spotlight on racism and implicit bias; and political discord and uncertainty. But through crisis, there is an opportunity for leadership. And, 2020, if nothing else, has equipped lawyers and business leaders with the tools needed to lead organizations through crisis going forward.

The challenges of 2020 linger into 2021. This article presents the top five lessons learned from the past year, to ensure that organizations will not just survive crisis, but will rebound stronger than ever.

  1. Always Develop a Crisis Contingency Plan (or Two, or Three, or Four)

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