'We Really Haven't Had a Heart-to-Heart': GCs Who Fume About Outside Counsel Often Fail to Communicate
"The legal service that you get from a law firm is sometimes only as good as you direct it," said Liz Lugones, chief operating officer of UpLevel Ops.
December 08, 2022 at 09:33 AM
5 minute read
Law Firm Client RelationshipsA recent survey found that nearly one-third of corporate lawyers say their organization is very likely to switch law firms in the coming year, a resounding sign that legal department-law firm relationships are fraying. Recent legal department outrage over law firms' plans to aggressively raise rates in 2023 are further straining those ties.
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