Southwest Airlines Hit With First Class Action Suit Over Holiday Meltdown

The airline's cancellation of more than 15,000 flights around Christmas is expected to trigger many more lawsuits from passengers and investors.

January 03, 2023 at 03:01 PM

3 minute read

Transportation

Chris O'Malley

What You Need to Know

The suit alleges the airline failed to fulfill its obligation to provide a seat on the next available flight or a full refund.
Southwest wouldn't comment on the case but said it is working to assist customers whose flights were canceled.

Southwest Airlines is facing the first of what likely will become a deluge of class action lawsuits stemming from operational problems that forced it to cancel more than 15,000 flights late last month.