The FTC says Amazon simplified its Prime-cancellation process just before the agency filed its lawsuit. Photo: Diego M. Radzinschi/ALM Amazon Is Latest Target in FTC's Sweeping Probe of 'Dark Patterns' Marketing
The agency's assault on the e-commerce giant comes months after it extracted a $520 million dark patterns settlement from video game maker Epic.
June 21, 2023 at 03:33 PM
4 minute read
In a further crackdown on what it dubs "dark patterns" marketing, the Federal Trade Commission is taking aim at Amazon, accusing the e-commerce giant in a federal lawsuit of "tricking" customers into signing up for Prime and then thwarting their efforts to cancel the automatically renewing service.
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