FTC Blasts Amazon and Its Lawyers for 'False Cooperation' in Prime Probe
"Amazon assured the commission that it would cooperate, but did not," the FTC says in a new filing.
September 22, 2023 at 09:05 AM
6 minute read
Risk and Compliance
The Federal Trade Commission alleges in a new court filing that attorneys for Amazon slowed down its Prime inquiry—and nearly caused investigators to miss a trove of key documents—through misdirection.
The allegations were contained in a 92-page amended complaint the FTC filed Wednesday in its 3-month-old lawsuit alleging the company intentionally made it unduly difficult for customers to cancel its $14.99-per-month Prime service, which gives customers free delivery and other perks.
The filing says that the FTC on March 16, 2021, sent Amazon an administrative subpoena—known as a civil investigative demand, or CID—seeking information on Prime's enrollment and cancellation policies and requesting a response by April 15, 2021.
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