Credit: Flash concept/Adobe Stock Seven Key Metrics to Evaluate Spend on Outside Counsel
Gartner experts have prepared seven example metrics that legal leaders can use to inform their external provider management and align it with their organization's overall strategy. The following examples provide a framework for assessing needs and working with vendors and/or internal teams to build similar reports.
December 07, 2023 at 03:20 PM
10 minute read
Gartner research shows that external spend comprises approximately 45% of overall spend for the median legal department, yet legal leaders often have trouble understanding where much of that spend originates. Legal leaders continue to invest in spend management solutions to improve their insights into external spend data. However, many of these same leaders find it difficult to translate that data into insights to inform decision making, even when spend data is accessible in dashboards or reports.
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