The rise of digital communication tools has transformed how employees interact within organizations. However, with the convenience of third-party apps like WhatsApp, WeChat and personal text messages comes significant compliance risks. Off-channel communications—those that occur outside of approved corporate systems—can pose a considerable challenge for regulatory compliance, data security and overall business integrity. This article delves into the complexities of off-channel communications, exploring employee behaviors, storage of communications, and strategies for in-house counsel and compliance/risk professionals to consider in addressing this pervasive issue.