WeChat app displayed on an iPhone. Mitigating Off-Channel Communications: A Guide for In-House Counsel and Compliance Professionals
Off-channel communications—those that occur outside of approved corporate systems—can pose a considerable challenge for regulatory compliance, data security and overall business integrity.
August 20, 2024 at 01:15 PM
12 minute read
Analysis
The rise of digital communication tools has transformed how employees interact within organizations. However, with the convenience of third-party apps like WhatsApp, WeChat and personal text messages comes significant compliance risks. Off-channel communications—those that occur outside of approved corporate systems—can pose a considerable challenge for regulatory compliance, data security and overall business integrity. This article delves into the complexities of off-channel communications, exploring employee behaviors, storage of communications, and strategies for in-house counsel and compliance/risk professionals to consider in addressing this pervasive issue.
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