Credit: Tomertu/Adobe Stock Financial Services Has a Trust Problem. Can GCs Help Right the Ship?
"They'd be wise to focus on user-friendliness and to come across with authenticity when dealing with their customers," said Noah Hanft, a former general counsel of MasterCard.
October 18, 2024 at 02:20 PM
4 minute read
Financial Services and Banking
Low public trust is weighing down the growth potential of the financial services industry at a crucial time, as fintech upstarts nibble away at the market share of established players and as hundreds of millions of people in developing economies in Africa and elsewhere start to need ways to save and move money and build wealth.
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