Upon its creation in 2008, the Christie’s legal and risk team — which comprises over 30 professionals — was faced with the significant challenge of establishing itself as a department capable of supporting all areas of the business while responding to the demands presented by the economy. To do this, we needed to enhance levels of risk control, as well as regulatory and code of conduct compliance, improve levels of service and aggressively control costs — particularly on external legal professional fees.
Early on, the team recognized that a technology-based approach would be needed to meet these objectives. A three-pronged approach was taken, focusing on:
- the development of both internal and business-facing legal and risk intranet sites;
- a web-based document assembly tool which enables automated contract generation by the business with controlled oversight by the legal team; and
- the implementation of extranets with core external law firm panel members to enable collaborative working and knowledge sharing.
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