As law firms outsource more work, companies are having to grapple with whether they’re really comfortable with the trend. One concern: The main outsourcing providers have only been in business for a relatively short while. Another worry: They may not have the same security standards as their clients. But some European in-house lawyers say that they’ve found ways to address these problems.
Leah Cooper, a managing attorney at Rio Tinto Limited, the London-based mining giant, has experience with the security standards of outsourcing companies. Under a direct contract with CPA Global, Rio Tinto is now sending certain legal tasks to a ten-lawyer team in India. Previously an intellectual property renewals service, CPA Global expanded into legal outsourcing in 2005.
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