For Atlanta-based SunTrust Banks, Inc.,e-discovery can be overwhelming. Securities and Exchange Commission and Financial Industry Regulatory Authority, Inc., regulations demand six-year records for licensed brokers. “People have an average of 30,000 e-mails per year per person,” says deputy general counsel Brian Edwards.
Over the last five years, that has meant as many as 1.5 million documents for a single matter. Throwing $150-$300-per-hour law firm associates at the mess, for privilege and responsiveness review, is too expensive. “Without a tool that would let you do it faster . . . you could get 50–100 document decisions per hour per person,” Edwards says. That’s 3,000 documents for one person’s 40-hour week: “Then do the math for 900,000.”
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