It is an all-too-common workplace scenario in the digital age: An employee receives an e-mail containing a weekly business newsletter to which his employer has subscribed for years. Thinking the information will be useful to others at the company, the employee forwards the e-mail to his boss and co-workers, and also posts the report to the company’s intranet site. He also believes his clients may find the information valuable (and will no doubt be impressed by his initiative), so he forwards the e-mail to dozens of his client contacts.
The employee is certain that he performed a great service to his company and its clients with only a few clicks of his mouse.
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