In the growing landscape of alternative dispute resolution, there is more leniency when it comes to evidentiary and civil procedures. But there are some soft skills that lawyers must learn before going into mediation. In a post on Maynard Cooper & Gale’s Employment Law Blog, Janell Ahnert outlines some key no-nos of mediation:

Making an aggressive opening statement

Ahnert suggests telling your client ahead of the mediation that he/she will have a better chance of success if you are not an overly zealous advocate during the mediation. “Resist the urge to show off your amazing advocacy skills,” she warns.

Not being patient

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