Predictive coding is a process in which lawyers use technology to help identify documents within a collection that are relevant or privileged. The technology acts as a force-multiplier, where the judgment of a senior attorney can be extrapolated to a larger document set using predictive coding technology.
If done correctly, predictive coding can do a better job than eyes-on manual review. Like eyes-on manual review, predictive coding can do a poor job if the human judgment driving the predictive analytics is flawed.
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