An Ontario Internet service provider has been ordered by the Federal Court of Canada to identify about 2,000 customers suspected of illegal downloading and copyright infringement, but the court took important steps to ward off “copyright trolling”—a practice in which copyright holders threaten a large cohort of Internet users, many of whom are often innocent, unless they pay a settlement fee.

The Feb. 20 decision in Voltage Pictures LLC v. John Doe and Jane Doe requires that the court approve the wording of any letter to subscribers of Internet provider TekSavvy and that Voltage pay TekSavvy’s legal fees before the disclosure of subscriber information. The decision also establishes strict rules protecting the confidentiality of the information released to Voltage.

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