So you want to stop customers from posting those negative online reviews that are hurting your company? As Daniel Taylor explains on FindLaw’s Free Enterprise, some small business owners are adding social media “nondisparagement clauses” to their contracts and terms of service agreements to head off any potential bleeding.
According to a MarketWatch story by Catey Hill, increasing numbers of businesses, ranging from wedding photographers to dentists, are adding these clauses, which forbid negative reviews on Yelp and other online sites, even if the criticism is true.
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