This week marks the one-year anniversary of the Federal Communications Commission’s updates to the Telephone Consumer Protection Act. These revisions probably kept attorneys’ lines ringing when they first came out, but how much of an effect have they had one year later?
The rules require companies that use automatic dialing systems to make telemarketing calls or send texts to receive prior express consent from the people they are calling. Companies must provide clear and conspicuous legal disclosures, and consent must be written on paper or recorded through audio or electronic means. These revisions, which some banks are requesting an exemption from in the context of a data breach, are a big change when compared with last year, when merely providing a contact number was enough to allow companies to call at will.
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