Almost nothing is more interesting than people behaving badly. It gets great ratings. Reality TV was invented to increase the supply, because apparently we didn’t have enough already. Put a group of people in one place and let nature take its course. Voila—people behaving badly.
Viewed from this perspective, it’s a wonder that companies are as orderly as they are. Put a few hundred people in an office, plant, retail store or testing facility and let nature take its course. It may be a recipe for corporate success, but it is also the perfect recipe for people behaving badly.
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