Like many of the companies it regulates, the U.S. Equal Employment Opportunity Commission is going digital. It has launched a pilot program called ACT Digital, which Virginia Broughton Reeves of Bradley Arant Boult Cummings says “is the agency’s first initiative in digitizing its current paper-based charge process.” With the EEOC handling approximately 90,000 charges annually, that could save a lot of forests.
Reeves says the most important thing for employers to know about this transition is that once the program goes live, the only notice they may get of a charge is an email. The e-notifications started in Charlotte and San Francisco earlier this month and will be rolled out to Denver, Detroit, Indianapolis and Phoenix by the end of May. The EEOC says it expects to have the system in place at all its offices by October. “So all employers—both public and private—should begin training staff on what to do when they get an email from the EEOC,” she suggests.
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