What does it mean to do something in an effective way? It’s a question many of us ask daily, usually before getting our hands on a caffeinated beverage. But Daniel Schwartz of Shipman & Goodwin recently analyzed it in a different context: what does it mean to provide reasonable accommodation to an employee with a disability?
Schwartz notes this line of Americans with Disabilities Act inquiry is not a new one, but that a recent case has added some “layering to that discussion.” In the case, an employee who worked at IBM and had a hearing impairment asked for captioning of videos on the company intranet. There were more than 46,000 video files in the online library and only 100 of them had captioning. IBM provided him with sign language interpreters, but he found the process cumbersome.
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