The Federal Communications Commission voted on Thursday to clarify certain aspects of the Telephone Consumer Protection Act, a law first passed in 1991 and then updated in 2013 that is designed to protect consumers from unwanted phone calls and text messages. The TCPA requires companies to obtain express consent from consumers and provide disclosures before communicating with them in certain ways via phone or text.
The update, which passed by a 3-2 vote, covered several important issues in the TCPA, including the legitimacy of autodialing and how to handle changed phone numbers, but not without invoking some strong opposition. Some business leaders as well the two dissenting commission members expressed fear that the changes will be harmful to companies, leaving them more open to costly TCPA class actions.
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