During a recent keynote at Pace University Law School, Noah Hanft, president and CEO of the International Institute for Conflict Prevention and Resolution (CPR), made a bold prediction. “Not tomorrow, but within the next five to 10 years, much of arbitration will be online—and we won’t remember why we ever did it any other way,” declared Hanft, the former GC of MasterCard Inc.
Is alternative dispute resolution on the cusp of an Internet-based sea change? It’s hard to say for sure just yet, but it is clear that turning regular old ADR into ODR—online dispute resolution—will have at least some direct benefits for both in-house attorneys and the broader population.
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