Employers will be called on from time to time to provide reasonable accommodations for their employees under the Americans with Disabilities Act or state law. “By definition, a reasonable accommodation is any modification or adjustment to a job, to an employee’s work environment, or to the way things usually are done that enables a qualified individual with a disability to enjoy an equal employment opportunity,” according to Kelly Gemelli of Jackson Lewis. Easy enough? Not so much. Gemelli says it can be a tricky process to navigate. Here are her tips to help avoid the most common mistakes.
• Not realizing a request was made. Implement policies so that employees must deal with human resource departments, instead of their managers, if they need a request. This not only limits the amount of confidential information being reported, but also ensures the message doesn’t get lost.
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