Instances of clients getting billed inaccurately or too much by their law firms are nothing new. It seems like there’s a new story every few months about a particularly bad overbiller—take the Drinker Biddle attorney who got busted earlier this year for charging a client more than $100,000 extra. In this case, Drinker Biddle’s own internal controls caught the problem, but that doesn’t always happen.
In-house counsel need a way to catch fraudulent—or at least not very transparent—billing practices on their own, and the answer may be in the data. ELM Solutions, a legal technology firm, has come up with a way of using matter management software to isolate and report on e-billing line items that may be suspect.
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