Update: This story has been updated to correct typos in the first sentence.
Many companies now handle customer complaints and questions on Twitter, Facebook and other social media platforms. As this practice has spread, so have fake corporate social media accounts (consider this humorous example involving Target Corp.). To maintain customer trust, companies should take steps to alert the public about which accounts are legitimate, advises Karen Sie of Norton Rose Fulbright in a recent blog post. Here are some of her tips:
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