Sometimes a critical system reaches the point where it just can’t handle its workload. This usually happens when the workload outgrows what the system was originally designed for, and after trying a few incremental fixes, the system creaks, shudders, and then fails.

Most companies have a legal operating model that has served them well for a long time, but has its limits. For years, in-house counsel have struggled to keep up with rising demand, running the same plays faster and faster. They are trying to squeeze more and more out of the current operating model, but is the traditional model on the brink of collapse?

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