There were no shortage of corporate crises in 2016. When confronted with a crisis of their own, companies would be wise to follow the cues of Apple Inc. and The Wendy’s Co. while avoiding the missteps of Wells Fargo & Co. and Samsung Electronics Co., according to the crisis communications firm CrisisResponsePro.
CrisisResponsePro, which is led by lawyer and occasional Corporate Counsel contributor Jim Haggerty, looked at high-profile corporate crises in 2016 and wrote a blog post on the five best and worst people or companies at crisis management. This year’s list, which was released Monday, can be found in its entirety here.
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