Productivity — we know it when we see it, or so say law department managers. But I’m not sure we all can agree on what causes an in-house lawyer to be productive or how we can boost productivity. Because improving in-house productivity may be the toughest management challenge we face, yet yields the greatest return, let’s consider what productivity is and what can be done to increase it.
Managers in law departments can jump-start productivity, but not with platitudes, which do nothing when it comes to improving the productivity of a corporate lawyer. Saying, “Work smarter, not harder,” is like advising someone to think, “Sure, but how?”
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