By Heather Nevitt | March 3, 2023
I recently sat down with Alex Geisler, London-based litigation partner with Duane Morris and creator of Lean Adviser, for a discussion around the business of law, the disconnect in service delivery and about changing how you think about the way you work, communicate and collaborate as the key to building long-term firm-client relationships.
By Abigail Harris | September 27, 2022
We recently spoke to Keith Benjamin about his role as Group Legal Director of Jaguar Land Rover, what he looks for from his law firms in terms of service delivery, and how he uses the Lean Adviser program to to ensure his law firms mirror the way the business operates.
By Lean Adviser | May 9, 2022
Just as in any legal project, monitoring is a continuous event, and Lean Adviser's core methods apply just as well to monitoring employee working wellness: Observation, Evaluation and Correction.
By Lean Adviser | May 9, 2022
The old paradigm of dropping a 20-pound stack of files on a young associates desk at 4:30 pm on a Friday with no instruction other than "it's due Monday morning" just doesn't fly anymore? Why? It's inefficient. It's wasteful, stressful, and it's demoralizing. This doesn't drive productivity, it drives the talent war.
By Lean Adviser | May 9, 2022
Real working wellness is about the work itself; the way of doing the work. The question which eats at the stressed associate each morning isn't "what work will I do today" or even "how much work will I do today?" it's always "how will I do the work today?"
By Lean Adviser GC | February 24, 2022
It's always on the firm to take the steps to train them to work in an efficient manner. It's important to remember that efficiency is not innate and it should be learned on the firm's dime. To help you understand the levels of associate efficiency within your law firms, you can ask them for details of their associate training and mentoring plans.
By Lean Adviser GC | January 4, 2022
At its core, an organization's culture is about showing employees that your company cares about them — at work and beyond.
By Heather Nevitt | December 16, 2021
Leading with empathy, authenticity and purposefulness have not only been proven to drive employee satisfaction and retention, but have also shown to have a direct impact on driving innovation, creativity and, in turn, revenue.
By Lean Adviser GC | October 21, 2021
In a recent survey of global general counsel, 90% said there needs to be improvement among outside counsel in providing tailored, bespoke advice. To do this, your outside provider needs a clear understanding of how the business operates, and the imagination to tailor the advice through that lens.
By Lean Adviser GC | October 11, 2021
Laying the groundwork for collaboration—including knowing who and who not to bring in the room, and giving business context to outside counsel—can be the difference-maker between success and failure for general counsel involved in business initiatives.
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