"But he was such a good lawyer!" That's what a friend said to me recently about a very experienced criminal defense lawyer who had just been suspended for a year for failing to properly manage his IOLTA account and ignoring requests from Statewide Bar Counsel for records needed to complete an audit of the account. My response was something along the lines of "Hmmm, maybe he wasn't. He might have been very good at doing some things lawyers do, like arguing their clients' positions in court, but he was apparently unable to manage his office and keep mandatory records. You gotta do both."