In mediation, it’s essential to know something about the competence of the neutral to be selected and thus about the quality of the process to be employed. Since mediation advertises heavy party control and self-determination, it’s important that users, particularly first-time users, have some assistance in building confidence in the mediator and the mediation process.
Several years back, major alternative dispute resolution organizations were exploring the concept of credentialing mediators and perhaps imposing some sort of regulation on the process. Thorny issues arose, such as: What would be the standards for evaluation and credentialing? And, perhaps the thorniest question of all, who would do the credentialing? The effort stumbled and lost momentum.
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