The stressful job of a 911 dispatcher involves handling one emergency call after another, and often making life-and-death decisions armed only with information gathered from the caller.
It would appear from a March 10 state Supreme Court decision that overturned an $11.4 million verdict against the town of Clinton that the majority of justices want 911 dispatchers to worry more about making good, quick decisions than about being sued for failing to ask enough questions.
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