No, not that Berlin-the town just south of New Britain that we Connecticut Yankees call “Burr-lin” with the accent on the first syllable. The e-Government trail took me to Berlin, Germany-the city where you’d better pronounce it “Bare-leen” if you want to escape with any self-respect intact. After my initial foray into the international world of e-Government at a European Commission conference in Brussels last November, I was back for the launch of the Bertelsmann Foundation’s “Balanced E-Government” initiative.

Bertelsmann Foundation engaged the consultant firm Booz Allen Hamilton to survey e-Government initiatives worldwide and develop standards to define best practices. At the conference, Booz Allen and Bertelsmann unveiled a balanced scorecard dubbed Begix to grade e-Government efforts along with a website (www.begix.de) that German governmental agencies can use to assess their current operations against standards of benefit, efficiency, transparency and participation.

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