Santa Mendoza is an associate with Suisman Shapiro in New London.

Since the 1960s, consumer advocates have used the tool of the class action to shepherd and win redress for those who have relatively small claims, but don’t have the practical means to pursue their own individual lawsuits. The honorable intention is to notify and help vulnerable or unsophisticated plaintiffs who may not even realize they have been swindled. Class actions have won very nice refunds for HMO customers, credit card and utility customers, and, of course, aided victims negligently exposed to toxic substances.

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