Closed Captioning on Gas Pump TVs — the New Frontier of Florida's ADA Suits?
Plaintiffs attorney Scott R. Dinin said he's fielded dozens of calls about the lack of closed captioning at South Florida gas pump televisions. But is the lack of closed captioning a violation of the Americans with Disabilities Act, or a stretch?
January 17, 2019 at 02:01 PM
5 minute read
Serial plaintiff Alexander Johnson has brought a federal lawsuit against a Miami gas station because it doesn't have closed captioning on the television screens beside its pumps — an issue his lawyer Scott R. Dinin said is causing dozens of callers to contact his law firm.
As Johnson suffers from severe hearing loss, he's not privy to the news and commercials streamed while consumers fill their tanks at the Chevron station on Northwest 42nd Avenue, owned by RSJ Investments. And that, Johnson's lawsuit posits, is a violation of Title III of the Americans with Disabilities Act.
The ADA was enacted more than two decades ago to curb discrimination against people with disabilities, and according to Dinin, it's outrageous that there's still so much room for ADA lawsuits in South Florida.
“This is 2019. We all know a law was passed in 1990 saying any TV has to have captions available for it,” Dinin said. ”What's going on? Why isn't there some alternative? Why aren't there captions?”
As Florida's ADA doesn't allow damages, Johnson seeks closed captioning at the gas station and reimbursement of fees and costs.
Click here to read the full complaint
Counsel to the gas station, David Abrams of Abrams & Abrams in Miami, agrees that businesses should abide by the ADA but argues that closed captioning on gas station TVs is beyond what the act ever encompassed.
“I've read it backwards, forwards and upside down, and I don't think that anything in the ADA … comes close to requiring video content on a gas pump be closed captioned,” Abrams said.
What's more, Abrams argued, his client doesn't have the capacity to add captions as the video content is controlled by Gas Station TV, an out-of-state media provider.
“(My client) can't punch a button, he can't pull a switch,” Abrams said. “The technology doesn't exist for him to do it.”
In response to the lawsuit, GSTV has shut down its video content on the gas pumps, according to Abrams, who said it's unclear what effect this could have on the litigation.
According to Abrams, his client won't miss the video content.
“It's not doing anything for them,” Abrams said. ”Nobody goes to a gas station because they've got good advertising on the pump.”
The station also happens to be across from Miami International Airport — not known for its quiet atmosphere.
“You can't even hear the thing even if you wanted to,” Abrams said. “The planes go 50 feet overhead.”
As Dinin sees it, the problem isn't just this one Miami gas station and its televisions. It's that there are still so many glaring ADA violations in Florida.
“It's not the fact that this TV right here is important if Justin Bieber is getting married or there is a snow storm coming, but what about if people don't stop this practice with all the other TVs at other places?” Dinin said.
The way Dinin sees it, not being in charge of the TVs doesn't necessarily mean the gas station can't do anything about getting closed captioning.
“It's your gas station. You bought these pumps and you allowed these (content providers) to do this,” Dinin said. “Someone's got to send a message to these companies that they've got to provide captioning, or at least the option for when people want them. Because we're living in a diverse society and the law is very clear on this point.”
Related story: Florida's Serial ADA Lawsuits: Long Overdue or 'Legal Extortion'?
The case is correlates with a prolonged trend in Florida, which sees thousands of ADA lawsuits every year, many filed by serial plaintiffs like Johnson.
According to electronic court records, Dinin's client Johnson has brought more than 100 lawsuits in the Southern District of Florida.
Abrams said he's pushing for a change in ADA requirements, arguing that people should give notice before filing a lawsuit, allowing businesses a short window in which to make changes and avoid unnecessary cost.
“I've been defending these for years, and I have yet to have any plaintiff or plaintiffs attorney call me up afterwards and say, 'Hey, we're going to do an inspection. Did that bathroom get fixed?' Whatever the alleged violations were, they never follow up,” Abrams said. “You throw X number of dollars at it and 'poof' it goes away.”
But Dinin is pushing for a different kind of change, incredulous that so many businesses still aren't compliant more than 20 years after the ADA was introduced.
“The practice in this area is about mental attitude,” Dinin said. “We have all the tools and resources, so it's just about attitude. But some people don't care because they don't have a deaf person or a blind person in their family or directly connected to them.”
U.S. District Judge Cecilia M. Altonaga denied the defense's motion to dismiss and ordered mediation for the parties, who will meet on March 26.
Related stories:
This content has been archived. It is available through our partners, LexisNexis® and Bloomberg Law.
To view this content, please continue to their sites.
Not a Lexis Subscriber?
Subscribe Now
Not a Bloomberg Law Subscriber?
Subscribe Now
NOT FOR REPRINT
© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
You Might Like
View AllTop Governor's Office Executives Drafted Letters Threatening Florida TV Stations Over Abortion Ads
3 minute readGC of Florida State Agency Steps Down After Threatening TV Stations That Aired Abortion-Rights Ad
Eleventh Circuit Rules for Moms for Liberty in Free Speech Case Against School Board
4 minute readTrending Stories
- 1Restoring Trust in the Courts Starts in New York
- 2'Pull Back the Curtain': Ex-NFL Players Seek Discovery in Lawsuit Over League's Disability Plan
- 3Tensions Run High at Final Hearing Before Manhattan Congestion Pricing Takes Effect
- 4Improper Removal to Fed. Court Leads to $100K Bill for Blue Cross Blue Shield
- 5Michael Halpern, Beloved Key West Attorney, Dies at 72
Who Got The Work
Michael G. Bongiorno, Andrew Scott Dulberg and Elizabeth E. Driscoll from Wilmer Cutler Pickering Hale and Dorr have stepped in to represent Symbotic Inc., an A.I.-enabled technology platform that focuses on increasing supply chain efficiency, and other defendants in a pending shareholder derivative lawsuit. The case, filed Oct. 2 in Massachusetts District Court by the Brown Law Firm on behalf of Stephen Austen, accuses certain officers and directors of misleading investors in regard to Symbotic's potential for margin growth by failing to disclose that the company was not equipped to timely deploy its systems or manage expenses through project delays. The case, assigned to U.S. District Judge Nathaniel M. Gorton, is 1:24-cv-12522, Austen v. Cohen et al.
Who Got The Work
Edmund Polubinski and Marie Killmond of Davis Polk & Wardwell have entered appearances for data platform software development company MongoDB and other defendants in a pending shareholder derivative lawsuit. The action, filed Oct. 7 in New York Southern District Court by the Brown Law Firm, accuses the company's directors and/or officers of falsely expressing confidence in the company’s restructuring of its sales incentive plan and downplaying the severity of decreases in its upfront commitments. The case is 1:24-cv-07594, Roy v. Ittycheria et al.
Who Got The Work
Amy O. Bruchs and Kurt F. Ellison of Michael Best & Friedrich have entered appearances for Epic Systems Corp. in a pending employment discrimination lawsuit. The suit was filed Sept. 7 in Wisconsin Western District Court by Levine Eisberner LLC and Siri & Glimstad on behalf of a project manager who claims that he was wrongfully terminated after applying for a religious exemption to the defendant's COVID-19 vaccine mandate. The case, assigned to U.S. Magistrate Judge Anita Marie Boor, is 3:24-cv-00630, Secker, Nathan v. Epic Systems Corporation.
Who Got The Work
David X. Sullivan, Thomas J. Finn and Gregory A. Hall from McCarter & English have entered appearances for Sunrun Installation Services in a pending civil rights lawsuit. The complaint was filed Sept. 4 in Connecticut District Court by attorney Robert M. Berke on behalf of former employee George Edward Steins, who was arrested and charged with employing an unregistered home improvement salesperson. The complaint alleges that had Sunrun informed the Connecticut Department of Consumer Protection that the plaintiff's employment had ended in 2017 and that he no longer held Sunrun's home improvement contractor license, he would not have been hit with charges, which were dismissed in May 2024. The case, assigned to U.S. District Judge Jeffrey A. Meyer, is 3:24-cv-01423, Steins v. Sunrun, Inc. et al.
Who Got The Work
Greenberg Traurig shareholder Joshua L. Raskin has entered an appearance for boohoo.com UK Ltd. in a pending patent infringement lawsuit. The suit, filed Sept. 3 in Texas Eastern District Court by Rozier Hardt McDonough on behalf of Alto Dynamics, asserts five patents related to an online shopping platform. The case, assigned to U.S. District Judge Rodney Gilstrap, is 2:24-cv-00719, Alto Dynamics, LLC v. boohoo.com UK Limited.
Featured Firms
Law Offices of Gary Martin Hays & Associates, P.C.
(470) 294-1674
Law Offices of Mark E. Salomone
(857) 444-6468
Smith & Hassler
(713) 739-1250