Florida's Second District Court of Appeal reversed a final judgment in favor of Hyundai Motor America Corp., finding the circuit court below erred when it concluded the plaintiff failed to give the automaker a reasonable opportunity to resolve the issue before filing suit under the Magnuson-Moss Warranty Act.

Plaintiff Alexis Mack bought a new 2016 Hyundai Sonata from Hyundai of New Port Richey in December 2015. Shortly after her purchase, her check engine light came on, and she contacted Hyundai directly through the Service Link system programmed into her vehicle to set up an appointment, the decision said.