Rachel Richardson of Rent. Courtesy photo Renter Experience: What Properties Can Learn From E-Commerce Giants
Renters want to easily find and live in their ideal apartment. Much like successful e-commerce businesses, exceptional experiences in leasing require properties to make it easy for renters to find what they're looking for.
December 02, 2022 at 09:56 AM
6 minute read
Board of Contributors
What can properties learn from e-commerce giants like Amazon? Owners and operators can deliver an exceptional experience for the renter by following principles that have transformed the online shopping landscape. Apartment hunting has three factors of success that are also critical in other types of online shopping: customer service, availability and ease of access, and community engagement.
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