Community associations often receive requests to make exceptions to their pet policies for service animals or emotional-support animals. Residents ask the association to allow a pet otherwise prohibited or allow a pet larger than permitted by the governing documents.
Many residents believe that simply providing a registered service dog certificate is all they need to do to qualify an emotional support animal. But some associations make determinations without an understanding of what constitutes a reasonable accommodation. Some even seek to enforce blanket pet bans often in violation of Federal and Florida Fair Housing Acts.
