To address the challenges of the ever-competitive e-discovery marketplace, the discovery management industry is experiencing a shift in its platform that resembles the Software as a Service (SaaS) or Infrastructure as a Service (IaaS) models that dominate other vertical markets offering access to technology with data storage components.
While the traditional/compartmentalized pricing model is still very much alive, more and more litigation service providers are adopting managed services platforms to create cost predictability associated with this traditionally large expenditure.
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