As employers begin the renewal process for their 2021 group medical plans, they have a unique opportunity to increase convenience and make a positive impact on their employees' health and financial stability.  

The COVID-19 pandemic has brought a significant change in how health care is delivered. While telemedicine has been around for more than a decade, it took the pandemic to get Main Street America to give it a try and to push the federal and state governments to allow more flexibility in its delivery. Whether an employer's workforce continues to work fully remote, there is no question but that individuals' desire to access medical services remotely will continue well into the future. Even after the safety issues have subsided, convenience is a key advantage, especially if employees are in rural areas with limited access to available networks.