In a highly globalized world, commercial disputes are more likely to involve cross-cultural features. (Cultural features refers to aspects like language, expression, body language, value systems, governments and negotiation styles that differ from region to region.) Each litigant’s unique culture, identity or cultural value system may pose unique challenges to resolving disputes. This adds a layer of complexity in negotiations, further signifying the importance of a mediator’s cross-cultural competency to facilitate the resolution process.

When negotiating across cultures, different perspectives may result in potential misunderstandings, which can reduce the chance of exploring and finding solutions that integrate various perspectives and resolve disputes effectively. These tips can provide you with valuable tools to add to your complex dispute mediation toolbox.

Actively Recognize and Identify Cultural Differences