When a workplace accident occurs, it is vital, especially at the outset, to secure and review as much information and evidence as possible concerning the accident. The more information available to employers and claims professionals, the better as such allows for sound decisions in claim handling, a greater chance of favorable outcomes for both the injured employee and the employer and less costly claims.

There are different steps to take and options to explore depending on the type of accident, the time elapsed since that accident and whether the claim is in litigation. The investigative tools available in workers’ compensation claims, including ISO claim index reports, surveillance and depositions can provide attorneys and claims professionals alike with the relevant information needed to manage, mitigate and often reasonably dispose of potentially costly claims.